Check the FAQ
Planning, features, billing, and app basics—browse common questions first.
Help when you need it
Answers in the FAQ, direct email for anything else, and a clear path to delete your account if you are done with Alfred.
Get help
How to reach us
Most questions are already answered—start there, then email us if you are stuck.
Email support
Still need help? Write to support@alfredtravel.io with your account email and a short description.
Response time
We aim to reply within 24 hours on business days. Complex account requests may take a little longer.
Quick links: FAQ · support@alfredtravel.io
Account & privacy
Delete your account
You can request permanent deletion of your Alfred account and associated personal data at any time.
1. Send a deletion request
Email support@alfredtravel.io from the address linked to your Alfred account. Use the subject line “Account deletion request”.
2. We verify and process
We confirm the request matches your account, then delete profile data, itineraries, and associated records according to our Privacy Policy.
3. What to expect
Verified deletion requests are processed as promptly as practicable. Some records may be retained where required by law or for fraud prevention.