How to reach us
Most questions are already answered—start there, then email us if you are stuck.
Check the FAQ
Planning, features, billing, and app basics—browse common questions first.
Email support
Still need help? Write to support@alfredtravel.io with your account email and a short description.
Response time
We aim to reply within 5 business days.
Quick links: FAQ · support@alfredtravel.io
Account & privacy
Delete your account
Deleting your account disables it and removes your login straight away. To have your personal information fully erased, email support@alfredtravel.io, and we’ll respond within 5 business days.
1. Send an erasure request
Email support@alfredtravel.io from the address linked to your Alfred account. Use the subject line “Account deletion request”.
2. We verify and process
We confirm the request matches your account, then erase your personal information according to our Privacy Policy.
3. What to expect
We’ll respond within 5 business days. Some records may be retained where required by law or for fraud prevention.